Vocap Org Health Guidebook

Hire A Head Of People Operations

A head of People Operations is like a traditional head of Human Resources with several important distinctions. They are responsible for some combination of finding, growing, supporting, motivating, and retaining your team. They are a champion for your company culture and…

A Players: Recruiting, Screening And Onboarding

There are many deep resources on this topic, so we will just highlight a few tips and further reading. Assembling a strong mix of backgrounds, skillsets and inclinations is critical to positive org health momentum. In other words, ‘empowering your…

Design, Refine Your Accountability Structure

Some novel organizational structures have emerged in recent years, especially…

Listen And Cultivate

Continual attention is key

Listen

As new faces multiply, it gets more difficult and more important to keep a pulse on what it’s really like at all levels. Talk to trusted confidants and lean on your cultural founders. Be…

Gut-Check Questions To Ask On A Regular Basis

• Can everyone recite our mission and vision and provide genuine personal interpretation?
• Are our values invoked on regular discussions? Are they actionable? Am I passing the test?
• Do exit…

Invite the Full Self

When starting and scaling a business, work often commands more than its fair share of hours and mental real estate. Home health matters, and it affects performance. Get to know your direct team’s spouses / significant others. Include them in the ride. Help them see what this stressful…

Remote/Hybrid Work — Key Considerations

COVID-19 dramatically accelerated the pre-existing trend toward distributed and hybrid…

Support L&D

The best talent is eager to develop and improve. The best companies support and benefit from this development. There are many ways, big and small, to support learning and development. The important thing is to make it a priority and recognize learning is an ongoing process, not an event.

Institutionalize Transparency And Dissent

Transparency is about building trust. The more your people trust each other and the organization, the more engaged and secure they feel — even in bad times. It simply leads to better work. Erring on the side of transparency is a good general approach.