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WorkMatters
Each week, three ideas on the future of work
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Customer Experience: Systems, Experiments, and Agility
Customer Experience: Systems, Experiments, and Agility
[Week 8, 2020] Your customers’ experiences are ever changing. This week: three ideas for how to future-proof your CX.
Andreas Holmer
Apr 10, 2020
Basecamp’s Hill Charts: Emergent Scope, Time to Clarity, and Proximal Development
Basecamp’s Hill Charts: Emergent Scope, Time to Clarity, and Proximal Development
[Week 13, 2022] What a simple visualization can teach us about working with uncertainty.
Andreas Holmer
Jun 20
Personal Productivity, vol 1: Getting Things Done, Pomodoro, and Atomic Habits
Personal Productivity, vol 1: Getting Things Done, Pomodoro, and Atomic Habits
[Week 45, 2020] How do manage to get your work done each and every day? This week: three methods to do just that.
Andreas Holmer
Jan 28, 2021
Why We Sleep: Epidemic Proportions, Hidden Superpowers, and Public Education
Why We Sleep: Epidemic Proportions, Hidden Superpowers, and Public Education
[Week 21, 2020] Why do we sleep? And how does sleep affect work? This week: those answers and more.
Andreas Holmer
Aug 13, 2020
Farsighted Decision-Making: Mapping, Predicting, and Deciding
Farsighted Decision-Making: Mapping, Predicting, and Deciding
[Week 45, 2018] This week: three ideas for better decision-making curtesy of Steven Johnson’s Farsighted.
Andreas Holmer
Dec 12, 2019
The Source Principle: Provenance, Collaboration, and Succession
The Source Principle: Provenance, Collaboration, and Succession
[Week 1, 2020] According to Peter Koenig, all initiatives can be traced back to a single source/founder able to visualize what’s possible.
Andreas Holmer
Apr 10, 2020
Hi, I’m Andreas. WorkMatters is my weekly newsletter about the future of work. I’ve been writing it since 2019 and this is the public archive. You’ll find more content on my website:
www.andreasholmer.com
Latest
Estimating Work: the Coastline Paradox, Orders of Approximation, and Agile Scoping
Estimating Work: the Coastline Paradox, Orders of Approximation, and Agile Scoping
[Week 14, 2022] What can map making teach us about estimating Agile software projects.
Andreas Holmer
Jun 27
The Dunning-Kruger Effect: Climbing Mount Stupid, Navigating the Valley of Despair, and Ascending…
The Dunning-Kruger Effect: Climbing Mount Stupid, Navigating the Valley of Despair, and Ascending…
[Week 12, 2022] How and why self-awareness can protect us from bouts of overconfidence.
Andreas Holmer
Jun 13
DAOs: Managed by Members, Governed by Code and United by Purpose
DAOs: Managed by Members, Governed by Code and United by Purpose
[Week 11, 2022] DAOs are decentralized, autonomous and organizations. But that’s not why they’re interesting…
Andreas Holmer
Jun 6
Managing Variety: Customer Needs, Product Lines, and Management Layers
Managing Variety: Customer Needs, Product Lines, and Management Layers
[Week 10, 2022] Your organizations ability to manage variety must match that of your environment.
Andreas Holmer
May 31
Perspectives on Self-Organization: Personal Freedom, Management Control and Stakeholder Relations
Perspectives on Self-Organization: Personal Freedom, Management Control and Stakeholder Relations
[Week 9, 2022] There are multiple perspectives to consider when transitioning towards self-management.
Andreas Holmer
May 23
Role-Based Hiring: Build Positions, Prioritize Roles, Measure Trust
Role-Based Hiring: Build Positions, Prioritize Roles, Measure Trust
[Week 8, 2022] How to hire talent in a role-based organization.
Andreas Holmer
May 16
The Onliness Statement: Differentiation, Rational, and Formula
The Onliness Statement: Differentiation, Rational, and Formula
[Week 7, 2021] Use this simple technique to differentiate your product or service.
Andreas Holmer
May 8
Viable Systems Model (VSM): Environment, Operations, and Metasystems
Viable Systems Model (VSM): Environment, Operations, and Metasystems
[Week 6, 2022] How Stafford Beer’s VSM can help balance organizational effectiveness and control.
Andreas Holmer
May 1
Web 1–2–3: Decentralized, Consolidated, and Democratized
Web 1–2–3: Decentralized, Consolidated, and Democratized
[Week 5, 2022] At its core, Web3 is all about democratization of data and ownership.
Andreas Holmer
Apr 26
Reading Notes VI: Hoverstadt on Supertankers, Senge on Ocean Liners, and Ruimin on Ship…
Reading Notes VI: Hoverstadt on Supertankers, Senge on Ocean Liners, and Ruimin on Ship…
[Week 4, 2022] Three takes on the old organization-is-an-oil-tanker analogy.
Andreas Holmer
Apr 17
Complexity Rising: Standardizing Ford, Divisionalizing GM, and Decentralizing Toyota
Complexity Rising: Standardizing Ford, Divisionalizing GM, and Decentralizing Toyota
[Week 3, 2022] Lessons from Ford, GM, and Toyota on how organizations can deal with complexity.
Andreas Holmer
Apr 11
Schedule It or It Won’t Get Done: Inspiration, Process, and Use Case
Schedule It or It Won’t Get Done: Inspiration, Process, and Use Case
[Week 2, 2022] A bit of light-weight process makes sure WorkMatters is published out on time, evert time.
Andreas Holmer
Apr 4
InnerSource: Closed to Most, Open to All, Open to Few
InnerSource: Closed to Most, Open to All, Open to Few
[Week 1, 2022] How and why InnerSource is changing the way organizations share and distributes organizations.
Andreas Holmer
Mar 27
Year-in-Review (2021): Data Analytics, Transaction Costs, and Innovative Cultures
Year-in-Review (2021): Data Analytics, Transaction Costs, and Innovative Cultures
Each week: three ideas on the future of work. This week: the three most liked, read, and referenced WorkMatters stories from 2021…
Andreas Holmer
Mar 20
Reading Notes V: Smith on Becoming, McGregor on Attribution, and Deming on Proportions
Reading Notes V: Smith on Becoming, McGregor on Attribution, and Deming on Proportions
[Week 52, 2019] How do you affect organizational change? According to McKinsey, there are three steps.
Andreas Holmer
Mar 14
Management Models: Domains, Principles, and Practices
Management Models: Domains, Principles, and Practices
[Week 50, 2021] Your business model describes what you do. Your management model describes how you do it.
Andreas Holmer
Feb 28
Management Span: Conventional Wisdom, Divergent Practice, and Structure-Market Fit
Management Span: Conventional Wisdom, Divergent Practice, and Structure-Market Fit
[Week 49, 2021] How many direct reports should a manager have? It depends.
Andreas Holmer
Feb 22
Silicon Valley: Conglomerates, Fragmentation, and Ecosystems
Silicon Valley: Conglomerates, Fragmentation, and Ecosystems
[Week 48, 2021] From centralized staff functions to venture capital and startup ecosystems.
Andreas Holmer
Feb 14
Haier’s WWVA: Value-Added Statements, Lifetime Customers, and Ecosystem Growth
Haier’s WWVA: Value-Added Statements, Lifetime Customers, and Ecosystem Growth
[Week 47, 2021] How Haier uses its Win-Win Value Added Statement to build customer centric organizational cultures.
Andreas Holmer
Feb 6
Reading Notes IV: Deming on Performance, Newport on Busyness, and Hubbard on Fuzziness
Reading Notes IV: Deming on Performance, Newport on Busyness, and Hubbard on Fuzziness
[Week 46, 2021] How do we use data to measure performance? This week: insights from Edward Deming, Cal Newport, and Douglas Hubbard.
Andreas Holmer
Jan 30
Role-Based Organizations: More Agility, More Resilience, and More Growth
Role-Based Organizations: More Agility, More Resilience, and More Growth
[Week 45, 2021] Role-based organizations enjoy a number of benefits compared to their position-based counterparts.
Andreas Holmer
Jan 24
Org. LEGO: Responsibilities, Roles, and Positions
Org. LEGO: Responsibilities, Roles, and Positions
[Week 44, 2021] A simple analogy to help us think about the building blocks that we use when designing organizations.
Andreas Holmer
Jan 17
Value Creation: Makers, Managers, and Mechanics
Value Creation: Makers, Managers, and Mechanics
[Week 43, 2021] How do you create value in your organization? There are three options to choose from.
Andreas Holmer
Jan 9
Reading Notes III: Horowitz on Bad Ideas, Ives on Fragile Ideas, Catmull on Ugly Ideas
Reading Notes III: Horowitz on Bad Ideas, Ives on Fragile Ideas, Catmull on Ugly Ideas
[Week 42, 2021] Innovation is hard. This week: three quotes on how to nurture new ideas.
Andreas Holmer
Jan 4
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