The Zendesk Triple Diamond process

It’s common to think of the user experience as the designers’ sole…

10 things you should know about knowing 10 things

I have learned a few things in my life. Some of them…

Redesigns and New Beginnings

Or " How our Company Rebrand Unlocked The Boss Level"

Design system resources

And what you can expect to learn from each one

The visual pun — a play on images

Puns are said to be the lowest form of humor. I personally find that…

Shaping an icon

Creating a new icon style for Zendesk

There’s a new shape in town

Zendesk Garden design system has a new brand identity, from our in-house…

Helping Zendesk make zen decks

While presentation slides may not be living rent-free in your mind, you…

Building a Successful Design System — 3 Lessons for Design Managers

Keeping Illustration Freshhhhh

A bit of history…
Illustration has forever been a really big and important part of the Zendesk brand. We…