The #PSDigital conference gave a lot of food for thought around how public services use social media. Ben Black spoke at the event about his Cwmbran hyperlocal site, and I also had a chance to…

It’s been a while since the Learning from Failure workshop, and my subsequent admission that I haven’t been very good at learning from my own failure. The event took place at the Wales Audit Office, so it was perhaps inevitable that we discussed the…

The Learning from Failure workshop in Cardiff was a bit of an eye-opening session, as it gave us all as participants the scope to look at aspects of our work that are not traditionally discussed. But why not?