How To Interview Your Users And Get Useful Feedback

(This is guest post by Garrett Moon, Founder of TodayMade.
It’s not enough just to talk to customers. You have to know how.
In this post, Garrett shares his lessons learned for crafting effective customer interviews.
Enjoy…
-Ash)

[NEW BOOK] The Customer Factory

Last week I soft-announced a new book I’m working on titled:”The Customer Factory”.

It aims to address the #1 problem in my opinion that trips up most lean practitioners — crafting effective experiments that lead to breakthrough insights.

Your Business Model Is a System And Why You Should Care

Lean emerged out of the manufacturing world with a rallying cry for “waste reduction” in the production process. Lean Software drew parallels between hardware and software manufacturing processes and aimed to reduce waste also in the…

The Ideation Switch

(This is a guest post by Lukas Fittl — a fellow Lean practitioner and Spark59er.)

Enjoy…

-Ash)

Imagine the following situation: You are in the office working on the next release of your software product. Suddenly your…

Why NOT the Funnel Chart?

Eric Ries describes the three A’s of metrics as: Actionable, Accessible, and Auditable. Today, I’d like to share our take on what it means for metrics to be accessible.

What Are Accessible Metrics?

The Groundhog Day Effect

One of the reasons measuring “true progress” in a product is hard is because we prefer reporting good news over bad. We like charts that trend up and to the right, which isn’t all that bad by itself, until we start devising charts that can go nowhere but up and to the right.