Top Stories published by Pen | Bold Kiln Press in March of 2015

Have Monks Along with Warriors for Great Customer Service

First published on Medium

Running a business is a battle, as much as it is poetry. It takes a lifetime of determination, weeks of grit and yet promises those moments of sheer joy and a sense of…


Tell a Good Story. That’s Good Customer Service.

First published on Medium

Dealing with customers effectively is one of the most essential aspects of running a successful business. Since they are buying what you have to sell, keeping them happy should be a priority…


Be naked for good customer service.

First published on Medium

Or rather, allow me (your customer) to believe that you are. I’ll contact you for my problem that needs to be solved, or a requirement that needs to be taken care of. You’ve been contacted since I’ve chosen you to…


Uncertain After Starting Up?

first published on Under30CEO.com
Response to a post by a newly minted entrepreneur on facing everyday blues and uncertainty in the first 6 months.

Dear Entrepreneur,