Top stories published by Worthix in 2018

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Top Stories published by Worthix in 2018

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2018

January

February

Mary Drumond in Worthix

May 11, 2018

LEGO Shows its Care for the Environment by Announcing New Sustainable LEGO Bricks

LEGO has announced that the “first sustainable LEGO bricks” will be launched this year. The company will create LEGO leaves, trees, and bushes, which will be made from sustainably sourced…

Mary Drumond in Worthix

Sep 14, 2018

The Violence of The Customer Experience Economy

It is not the employer who pays the wages. Employers only handle the money…

Dayana A. in Worthix

Apr 24, 2018

Southwest’s Response to Tragedy: Flight 1380 Passengers Receive Letter of Apology and $5,000

Emma W. in Worthix

Jul 9, 2018

Is Brick-and-Mortar Retail Really Dying?

Now that all Toys R Us stores across the country have been closed, there are now hundreds of abandoned ex Toys R Us empty stores all over the US. Even though it may seem that brick and mortar retail is dying, this is not true, as different, exciting retailers…

Dayana A. in Worthix

Apr 18, 2018

How Chewy Took a Chore and Turned It Into a Treat by Being Customer Centric

As a loud and proud dog mom, I have a seemingly endless list of things I love about my spoiled lab mix, Sam.

Emma W. in Worthix

Aug 2, 2018

Wayfair Plans to Open Its First Brick-and-Mortar Store

Wayfair recently announced that it will be opening its first brick and mortar store this fall. The company has previously found success with its online business model and never felt the need to have physical stores. At one point, the…

2017

2019

These were the top 10 stories published by Worthix in 2018. You can also dive into monthly archives for 2018 by using the calendar at the top of this page.

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Worthix’s Conversation-based Customer Decision Intelligence technology measures the “why” behind buying decisions, giving your company the power to generate better financial results and gain a clear understanding of your customers’ decision-making process.

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Understanding How The Peak-end Rule Defines Customers’ Experiences

Hospitality: A Minefield for Customer Experience Expectation Gaps

Starbucks Invests in Speeding Up Drive-Thru Service

H&M Uses Big Data and AI to Tailor Store Offerings

LEGO Shows its Care for the Environment by Announcing New Sustainable LEGO Bricks

The Violence of The Customer Experience Economy

Southwest’s Response to Tragedy: Flight 1380 Passengers Receive Letter of Apology and $5,000

Is Brick-and-Mortar Retail Really Dying?

How Chewy Took a Chore and Turned It Into a Treat by Being Customer Centric

Wayfair Plans to Open Its First Brick-and-Mortar Store