Top stories published by The Customer Service Blog By Help Scout in 2016

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Top Stories published by The Customer Service Blog By Help Scout in 2016

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2016

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October

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December

Gregory Ciotti in The Customer Service Blog By Help Scout

Jun 27, 2016

The Psychology of Color in Marketing and Branding

The psychology of color as it relates to persuasion…

93 responses

Gregory Ciotti in The Customer Service Blog By Help Scout

May 2, 2016

How Music Affects Your Productivity

Music is regarded as one of the triumphs of human creativity. But…

129 responses

Gregory Ciotti in The Customer Service Blog By Help Scout

May 4, 2016

Easy Reading Is Damn Hard Writing

“As for how to write well,” writes Paul Graham, “here’s the short…

64 responses

Samuel Hulick in The Customer Service Blog By Help Scout

Feb 10, 2016

User Onboarding Isn’t a Feature

I’ve spoken to many companies about their onboarding experiences, and…

10 responses

Gregory Ciotti in The Customer Service Blog By Help Scout

May 21, 2016

What 3 Million Visitors Taught Us About Content Marketing

Writing is valuable. You give voice to your…

22 responses

Samuel Hulick in The Customer Service Blog By Help Scout

Mar 15, 2016

Lifecycle Emails Are Magic Pixie Dust for User Onboarding

Unless your product is eyebrow-raisingly…

4 responses

Mathew Patterson in The Customer Service Blog By Help Scout

May 2, 2016

How Top Customer Support Teams Measure Performance

“What gets measured gets managed,” said Peter…

Gregory Ciotti in The Customer Service Blog By Help Scout

Jun 20, 2016

Capture Product Momentum by Sharing Your Work

When exciting improvements are being made to your product, everyone in the company feels the momentum. But do your customers feel the same way?

Emily Triplett Lentz in The Customer Service Blog By Help Scout

Apr 19, 2016

There’s No Such Thing as ‘Unlimited Vacation’

As much as some progressive companies love to claim…

3 responses

Becca Van Nederynen in The Customer Service Blog By Help Scout

Feb 23, 2016

How to Level Up Your Remote Team Onboarding

It’s easy to rest on your laurels once you have a signed…

2017

These were the top 10 stories published by The Customer Service Blog By Help Scout in 2016. You can also dive into monthly archives for 2016 by using the calendar at the top of this page.

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The Customer Service Blog By Help Scout

Tips and advice for building a customer-centric company, investing in support-driven growth, and delivering exceptional customer service.

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