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Top Stories published by Hitachi Solutions Braintrust in May of 2020
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2020
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Ashish Rana
in
Hitachi Solutions Braintrust
May 25, 2020
Omnichannel for Customer Service: Various Agent Status and Capacity
Omnichannel use enterprise grade…
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Ashish Rana
in
Hitachi Solutions Braintrust
May 8, 2020
Omnichannel for Customer Service — Auto-identify a Customer
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Ashish Rana
in
Hitachi Solutions Braintrust
May 20, 2020
Omnichannel for Customer Service Link a Conversation to a Case or Customer
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Ashish Rana
in
Hitachi Solutions Braintrust
May 28, 2020
Omnichannel for Customer Service: Various Chat States and Chat Closure
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April 2020
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Hitachi Solutions Braintrust
Knowledge from thought-leaders in data software, custom app, and machine learning.
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