Chatbots for Tech Support 101

Everything you need to know about automating tech support with chatbots

Customer Support vs Customer Experience: How AI Drives Better Service and Outcomes

The Evolution Of Customer Experience: 30 Eye-Popping Stats on Satisfaction, Retention, and Loyalty

How to build (real) multilingual Oracle Bots

A few months back we at BotSupply were selected for the Oracle Scaleup Ecosystem…

Automated Customer Service: Fundamentals for Powerful Support

Why a Chatbot Personality Should Depend on the Conversation Type

Hate em’, love em’ or tolerate em’

When it comes to conversations, there are three distinct sentiments that we feel. There are the conversations we love to have such as…

What is Natural Language Processing (NLP) & Why Chatbots Need it

How to Automate Support: Creating a Lean, Mean Support Team

Make your customers happier and your…

Chatbot Analytics 101: The Essential Metrics You Need to Track

Why Chatbot Analytics Matter 🤖