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Top Stories published by Support Automation Magazine in August of 2018
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2018
August
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Alan Finlay
in
Support Automation Magazine
Aug 7, 2018
It’s Not You, It’s Bots: Why Some Customers Prefer Self-Service Support Over Human Support Agents
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2
Casey Phillips
in
Support Automation Magazine
Aug 20, 2018
Introducing the Relay Knowledge Ecosystem
Knowledge sharing fueled by AI
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Support Automation Magazine
The #1 place to learn how AI, Chatbots, ML, NLP, and technology, in general, will revolutionize the way we get support and ask for help.
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Tags
Customer Service
Bots
Artificial Intelligence
AI
Chatbots
Customer Experience
Automation
Support
Self Service
Customer Service
Editors
Casey Phillips
Alan Finlay
Writers
Zalak Trivedi
Francesco Stasi
Rose Hughes
Christian A. Baron
Sachet Misra
Oscar Ibars
Keith Glendon
Carliff Rizal Carleel
Louis Moran
Diana Lee
Tommy Litle