Dear Thortspace … How do I update my credit card information on my Thortspace Business/Enterprise account?

“My VISA-Card was changed for phishing issues and now I have to upgrade my billing information. I can’t find any place to change this.”

Andrew Bindon
#Social #3D #VR #MR #mind_mapping #app
2 min readJun 10, 2019

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“My VISA-Card was changed for phishing issues and now I have to upgrade my billing information. I can’t find any place to change this on my Thortspace Business account.”

(1) go to https://thort.space/overlay/ajax/orgs/user

(2) click on your organisation name

Graphic for illustration only — the plans page on your account may appear slightly differently to this.

(3) click “Plan”,

Graphic for illustration only — the plans page on your account may appear slightly differently to this.

(4) and then either:
(a) edit the plan or
(b) cancel and resubscribe with the new payment information.

Many thanks again for getting in touch.

If there is any problem with following the procedure above, please let me know.

Andrew is a Product Designer at Thortspace, the world’s first collaborative 3D mind mapping software. Thortspace enables breakthrough collaborative thinking whenever and wherever it is needed most. More stories here.

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Andrew Bindon
#Social #3D #VR #MR #mind_mapping #app

Andrew is a Product Designer at https://medium.com/thortspace - #3D #VR #collaborative #thought_mapping #app. See it more than one way!