Salesforce Winter ‘24 Release Notes -The funny summary — Volume XI

4 min readSep 6, 2023

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This article is one of many other volumes for the Winter ‘24 Release Notes — The Funny-ish Summary. If you want to jump to a specific Topic please use the links at the bottom of this page.

Automotive Cloud

See it all with Automotive Cloud’s Fleet Management. Fleet managers track vehicle distance, asset value, and usage. Track drivers, managers, and maintenance folks as fleet participants. Track vehicles, assets, and participants in the fleet and monitor their status.
Move cars, drive sales. Inventory managers and operation managers can use Vehicle Inventory Search to move stuff around.
Read smart, drive smarter with Intelligent Document Reader in Automotive Cloud. Extract data, match to Salesforce fields, and verify org data. Boom.
Get more horsepower : Automate prospect assignments and find the perfect prospects for agents with the new filtering feature in the Actionable List Members component. Get the scoop on your prospects’ engagement with a fancy KPI Bar.
Ever wanted to be the CRM equivalent of a F1 race engineer ? Get your warranty claims sorted in a snap with our CRM Analytics app. No more hassle, just efficient resolutions. Find the top dealers causing trouble, fix it, and make things better.

Communications Cloud

Salesforce Customer 360 gets a communication industry makeover with Communications Cloud. Helping businesses level up their game by going digital, delivering top-notch customer experiences and boosting operational efficiency. Discover a fancy software package and some cloud stuff like online shopping, order management, contract handling, and other neat features.

Consumer Good Cloud

Veni, vidi, vendidit ? Engage, follow up, and conquer stores. Sales reps can easily access customer info and take action. Reps: Order up! Drive revenue growth with telesales and Penny Perfect Pricing.
Predict, adapt, maximize. Boost trade promotions by predicting sales uplift with Trade Promotion Management.
Your ideas, our delivery. Thanks, IdeaExchange! Jazz up your signatures with templates and include multiple roles in the Print Layout.

Financial Services Cloud

No time for the drama : We make dealing with financial disputes a breeze for banks and institutions. Streamline systems, stay compliant, save money, and make everyone happy with Transaction Dispute Management.
Let your list creators do it all: customize columns, refresh lists, and add object records to existing lists as list members. Filter on those, and check out the KPI bar to assess their engagement in a snap.

Health Cloud

Effortlessly track biosamples with Advanced Therapy Management’s Custody Management feature. Tweak task fields, speed up clinical processes, prioritize overrides, and find appointments faster with territory rules.
Get all the information related to a patient’s behavioral or mental healthcare journey in one place in Health Cloud’s Behavioral Health app.
Crisis center counselors can now communicate with clients by using SMS and web chat.

Loyalty Management

Swipe right on the right people for your promotion campaigns with Actionable Segmentation. Admins can make lists based on tiers or points. Get the list, get the promotions, get the results.
It’s a match ! Loyalty meets POS with Salesforce and Mulesoft integration.

Net Zero Cloud

Go green, cut emissions, and power up with renewable energy in Net Zero Cloud! Monitor a deal with a renewable energy supplier to show off your eco-friendly power or purchase energy certificates. Track and trade energy credits to shrink your carbon footprint.
Assess risks, find opportunities, save the world. Survey stakeholders, figure out what matters, and shape your CSR and ESG strategies.
Go green and keep tabs on your carbon-cutting and ESG projects. Make sure your impact plan is both measurable and actionable.

Public Sector Solutions

Match benefits to specialties, and schedule sessions based on providers’ locations. Caseworkers can easily find providers, refer people, and enroll participants in benefits. Caseworkers can may monitor recipients’ session attendance with benefit disbursements.
Keep tabs on all the evidence, both physical and digital. Match items to cases, comply with regulations, and keep track of rule-breaking.
They’re complaining, and we’re listening. No more downloading and deploying components! Just set up the guided flow in your Public Sector Solutions org thanks to Omnistudio. Easy peasy.

Industries Common Features

Easily filter lists and perform mathematical operations on list variables by using list filters and list groups in expression sets. Objects + Tables = Decisions Made Easy!
Make data sharing and consumption a breeze with Context Service (GA), the perfect middleman for data sharing across industries in the digital world.