civiqueso

Ever pondered what your city’s website would look like in a non-digital format, as a physical object? If you live in Austin, wonder no…

You’ve heard this phrase before: “there’s no right answer in creativity.” If I’ve learned anything from minds like Andrew Coyle and…

What is Accessibility?

Technology procurement is mission-critical for public servants to deliver on their outcomes. Governments buy and contract out a lot of…

Austin, Texas is one of the best places in the country to live, but it’s also a city where making ends meet is getting tougher and tougher…

Help us identify issues cities should consider in planning, managing, and evaluating emerging tech projects

We’re extending nominations through September 6th for teams and individuals across Central Texas

We’re bringing together governments and universities to share skills and ideas for the future of state and local government

Do you want to cut through the bureaucratic red tape that constrains our social safety net? Do you want to be on the team that restores…

We are always looking for Austin residents who are eager to share their experiences.

You’ve been warned, right? Don’t put style over substance. Style is nice, but substance is what matters. Framed that way, who could argue…

Working at the intersection of research, service design, transparency, and accessibility, the City of Austin has taken a big step toward a…

The City of Austin’s Office of Design and Delivery’s Service Design Lab addresses and tackles problems such as the community gardens…

We don’t talk about “electric cities” anymore. When will we stop talking about “smart cities”?

By Mateo Clarke & John Clary

Earlier this year we launched the alpha version of the new City of Austin website with a limited number of city services. Why focus on…

Calling all blockchain and interaction design aficionados looking to beat the heat next weekend for a cause!

Lessons learned from building, iterating, and scaling the City of Austin’s capacity for design, technology, and innovation

How we’re building living services that grow and adapt with user needs

Jakob Nielsen, Ph.D., a pioneer in the user experience and research field once wrote:

“I like trying to guess which information is right — the FAQ or the web page. Especially when I’m in a hurry.” — No Austin resident ever.

When Austin residents want to send the City feedback, they can go to Austintexas.gov/contact-us on the current City website and submit…

At the City of Austin, we’re working on a new digital services project. While performing research with residents, we’re also talking and…