All Stories published by Startups.com on April 12, 2017

3 Essential Client-Focused Metrics Every Customer Service Team Should Measure

Written by Shalin Jain // Also shared on Startups.co.

When making hiring decisions, many startups with limited resources choose sales talent over customer service, aiming…


How To Relentlessly Uncover New Value

Written by Denny Brandt // Also shared on Startups.co.

Quick. Grab a stack of sticky notes and come with me. We’re going to help you uncover new value hidden in your next initiative.


Careers Start by Peeling Potatoes

Written by steve blank // Also shared on Startups.co.

Listening to my the family talk about dividing up the cooking chores for this Thanksgiving dinner, including who would peel the potatoes, reminded me that most careers start by peeling…