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Life Lessons


A letter to my 19-year-old self

Sheldon Cooper is not the only one crazy for a time travel machine. I need one to send a letter to my younger self, timing it such that it would reach the younger me on the


No Mercy/No Malice: Cadillac Sucks Less

Weekly musings from @profgalloway

Cadillac Sucks Less

I shared a summer house in the Hamptons with a guy named Matt who worked at a hedge fund. Matt was nice, handsome, and drove a brand-new…


What George Orwell Can Teach Us About Customer Service

This post was originally published on the Helprace blog

Orwell is well known today for his two novels, Animal Farm and 1984.