I’ve loved Medium for a long time.
I am a marketer. In marketing, there is is a mantra: Thou shalt not beg for sales, services, or customers (etc). It…
“Ships in the night are we, miss each other entirely.” -Ryan Montbleau
The question was “How do I master the way you remain calm in any type of situation?”
Some companies — like the Dick’s Last Resort restaurant chain — build a brand out of mistreating their customers.
If you don’t have the time or money to set up your culture…