Danger! Testing Accessibility with real people

As four people who are blind and care deeply about making the web more accessible, we strongly believe user testing should include people with disabilities. But when the results are misinterpreted, it can be dangerous. It can foster action that…

Designing without content is cooking without a recipe

For UX designers, designing without content is similar to cooking with a bunch of ingredients but no recipe.

On the odd occasion the result is brilliant and delicious, but more often than not, it looks like this:

Designer’s Field Guide

How Much User Research Is Enough?

Only as much as you need to make the next design decision

Why I Made A Habit Tracker

…or how I used Dieter Rams’ product checklist

How does profitability affect UX design?

I’m a designer with a decade of experience working in creative agencies. I’ve been to…

A Guerilla Usability Test on Viki Website

Viki — a global TV site with millions of viewers around the…

How user research is changing me as a person

I have a confession. I dread meeting new people.

The importance of user-centred design

If there’s just one thing our “Fusiliers” have learnt in month one of our debut Fuse accelerator programme, it’s the importance of the user.

From day two of the 12-week programme we’ve been sending them out from our “whiteboard cave” in…